Process
Due to the fast-paced and dynamic development of the Lux Voda company, we decided to use Scrum to incorporate the new features to the loyalty program, instead of the classic Waterfall approach.
Mobile e-commerce app "Lux Water"
About the Client
Lux Voda is one of the largest drinking water production and supply companies.
Goals
Goals
Lux Voda mobile app development.
Tasks
Tasks
- Providing existing customers with a user-friendly service for ordering drinking water and related products, taking into account the current loyalty program
- Enabling new users to register on-the-fly and become customers
Process
Solution
Solution
- Creating a new mobile apps for both iOS / Android platforms, replacing the legacy ones with a significant expansion of the feature set;
- Implementing an advanced loyalty program;
- Two-direction integration with the accounting system;
- Catalog with detailed product descriptions;
- Purchasing via the shopping cart;
- Implementing a new loyalty program;
- Personal customer accounts for individuals and legal entities.
Result
Result
Lux Voda mobile app helped increase existing customers loyalty by 25% and attract 20% more new customers as compared to the results obtained earlier. With a virtual loyalty card linked to a user profile, the company can better manage data, improving the quality of business decisions to increase sales.
