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Mobile e-commerce app "Lyuks voda" ECOMM API MOBILE.2022

Mobile e-commerce app "Lyuks voda" ECOMM API MOBILE.2022

About the Client

Lux Voda is one of the largest drinking water production and supply companies.

Goals

Development of the Lux Voda mobile application.

Tasks

Providing current customers of the company with a convenient service for ordering water and related products, taking into account the current loyalty program.
Provide an opportunity for new users to register as quickly as possible and become a client of the company.

Process

Agile Sprint Evolution (ASE)
Given Lux Voda’s dynamic business environment — with frequent updates to the loyalty program, product range, and customer service policies — we implemented a tailored Agile approach called Agile Sprint Evolution (ASE). This methodology combines the flexibility of Scrum with iterative feedback loops and continuous integration, allowing rapid adaptation to changing requirements while maintaining high product quality.

Discovery & Stakeholder Alignment
We began with a comprehensive discovery phase, conducting workshops with key stakeholders from Lux Voda: product managers, customer support, logistics, and marketing teams. This helped us:

Solution

Creating a new mobile apps for both iOS / Android platforms, replacing the legacy ones with a significant expansion of the feature set;

Implementing an advanced loyalty program;

Two-direction integration with the accounting system;

Catalog with detailed product descriptions;

Purchasing via the shopping cart;

Implementing a new loyalty program;

Personal customer accounts for individuals and legal entities.

Result

Lux Voda mobile app helped increase existing customers loyalty by 25% and attract 20% more new customers as compared to the results obtained earlier. With a virtual loyalty card linked to a user profile, the company can better manage data, improving the quality of business decisions to increase sales.

Mobile e-commerce app "Lyuks voda" ECOMM API MOBILE.2022

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